We're Here To Help

Contact Wayuu Bag Co.

Have a question about a bag, your order, shipping, or our handmade collection? Send us a message and our team will be happy to help.

Get In Touch

We'd love to hear from you.

Whether you have a product question, need help with an order, or simply want to learn more about Wayuu Bag Co., we're here to make your experience easy.

Customer Support
Send Us A Message

Use the contact form and we'll respond as soon as possible.

Email
Customer Care

support@wayuubagco.com

Response Time
Usually Within 1–2 Business Days

Please allow additional response time during holidays and major sales events.

Order Questions
Have Your Order Number Ready

Including your order number helps us assist you faster.

Send A Message

How can we help?

Complete the form below and a member of the Wayuu Bag Co. team will get back to you.

Before You Contact Us

Looking for a quick answer?

Here are some of the most common topics our customers ask about.

01

Order & Shipping

Questions about an existing order? Include your order number when contacting us so we can locate it quickly.

02

Handmade Variations

Because our bags are handmade, slight differences in color, weaving and details are part of what makes each piece unique.

03

Product Questions

Need more information about a particular bag? Tell us the product name and we'll be happy to help.

Looking for your next favorite bag?

Discover colorful handmade Wayuu bags, each with its own distinctive pattern, personality and story.

Explore The Collection

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